The influence of viscosity and surface tension on oxygen transfer was investigated using planar laser-induced fluorescence with inhibition (PLIF-I). The surface tension and the viscosity were modified using Triton X-100 and polyacrylamide, respectively. Changes in the hydrodynamic parameters of millimetric bubbles were identified, and transfer parameters were calculated. The results revealed a decrease in the mass transferred in the presence of a contaminant. For modified viscosity, the decrease in mass transferred was allowed for by current correlations, but the presence of surfactant led to a sharp decrease in the liquid side mass transfer coefficient, which became even lower when polymer was added. An explanation for the gap between classical correlations and experimental values of kL is discussed, and a hypothesis of the existence of an accumulation of contaminant in the diffusion layer is proposed. This led to the possibility of a decrease in the diffusion coefficient and oxygen saturation concentration in the liquid film, explaining the discrepancy between models and experience. Adapted values of DO2 and [O2] * in this layer were estimated. This original study unravels the complexity of mass transfer from an air bubble in a complex medium.